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Privacy Policy: Melio Tasks

Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, transfer, and store your information when you use the Melio Tasks application (the "App") and associated website. Please take a moment to read it carefully and contact us if you have any questions.

Collection and Use of Personal Information

Personal information is data that can be used to identify or contact a specific individual.

We only collect personal information when it is necessary to provide our services, improve the App, or comply with legal obligations.

Examples of personal information we collect:

• When creating an account or using synchronization features (if implemented): email address, device identifier.
• When making in-app purchases (subscriptions): payment information processed by Apple (App Store) or Google (Play Store) – we do not store your credit card details directly.
• When using the App: usage data (such as crash reports, app version, language, operating system), task content (task names, notes, due dates – stored locally on your device or synchronized if you enable this feature).
• Automatically collected information: IP address, device identifier, access logs.

How we use your personal information:

We process your data in accordance with applicable regulations, including the General Data Protection Regulation (GDPR) in Europe.

• To provide and improve the App (e.g., task synchronization, subscription management).
• To send important notifications (e.g., updates, changes to terms).
• To analyze usage and fix bugs (anonymized data).
• To process payments through the stores (Apple/Google).

We do not sell your personal information. We may share it only with:

• Trusted third-party providers (e.g., cloud hosting, anonymized analytics) under strict data protection agreements.
• When required by law or to protect our rights.

Collection and Use of Non-Personal Information

Non-personal information is data that cannot, by itself, identify a specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. If we combine non-personal information with personal information, the combined data will be treated as personal information.

Cookies and Other Technologies

The App and any associated website may use technologies such as device identifiers, local storage, or analytics tools to improve user experience and performance. You can manage certain preferences in your device settings.

Analytics Tools

We use the following third-party analytics tools on our website to better understand user behavior and improve our services:

• Google Analytics 4 (Google LLC): Collects anonymized navigation data (page views, traffic sources, events). IP address is anonymized. Data is stored in the United States. Privacy Policy
• Microsoft Clarity (Microsoft Corporation): Provides anonymized session recordings, heatmaps, scrolls, and click tracking (without using cookies). Privacy Policy

You can refuse analytics cookies via the consent banner on our website.

Disclosure to Third Parties

We do not share personal information with third parties except in limited cases:

• With service providers who assist us (e.g., hosting, analytics, payment processing via Apple/Google). These providers are contractually obligated to protect your data.
• If required to comply with laws, regulations, or legal processes.
• In the event of a merger, acquisition, or sale of assets.

Protection of Personal Information

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes encryption where applicable. However, no method of transmission or storage is 100% secure.

Access and Control Over Your Personal Information

You have the right to access, correct, delete, or export your personal data. You can request this by contacting us at meliotasks@gmail.com. We will respond within the legally required timeframe. Certain data may be retained for legal reasons.

Data is retained only as long as necessary for the purposes described or to comply with legal obligations.

Children

We do not knowingly collect personal information from children under 16 (or the applicable minimum age in your jurisdiction) without parental consent. If we become aware of such collection, we will delete the information promptly.

Third-Party Services

The App may contain links to third-party services. We are not responsible for their privacy practices. Please review their policies.

Changes to This Privacy Policy

We may update this policy from time to time. Significant changes will be notified within the App or on our website.

Contact Us

For questions about this Privacy Policy or our data practices, contact us at meliotasks@gmail.com